72Two-Way AI Email Assistant

Automatic Email Summaries for Your Team

Get a short recap of every AI chat with customers, so you never miss important details.

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The Bottom Line

Your team gets a concise recap of each AI conversation, so you stay up‑to‑date without reading every message.

Key Facts

  • 1Summaries arrive in your inbox within minutes after a chat ends.
  • 2Each summary highlights key points, next steps, and any open questions.
  • 3Works for any type of customer, from a plumber to a dental office.
  • 4No extra work for your staff — the AI does it automatically.

The Problem

You probably read every message your AI sends to customers. It can take a lot of time, and it’s easy to miss something important.

If you skip a detail, you might forget a request or a follow‑up that matters to your business.

That extra reading slows down your team and can lead to missed opportunities.

How It Works

When a chat ends, the AI creates a short written summary.

It then sends that summary to your email inbox, so you can read it quickly.

You can choose to get a summary right after each chat or a daily roundup.

All of this happens automatically — no extra steps for you.

What It Means for You

You get a clear snapshot of every conversation, so you can act fast on new ideas or requests.

Your team spends less time on admin work and more time helping customers.

You’ll never miss a question or a task that could turn into more business.

Getting Started

To start, open the settings page in your account and turn on the summary feature.

Pick how often you want the emails — after each chat or once a day.

The AI will begin sending the summaries right away, and you can adjust the settings anytime.

Frequently Asked Questions

How often will I receive summaries?
You can choose to get a summary right after each conversation or a daily digest. Pick the option that fits your schedule.
Will the summary show any action items?
Yes. The AI pulls out any next steps, open questions, or requests and lists them for you.

The Bottom Line

In short, automatic summaries give you a quick, clear view of every AI chat, so you stay informed without extra work.

It saves time, reduces missed details, and helps you turn conversations into new business opportunities.

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