Two-Way AI Email — Included in Every Plan

Email Your AI Like a Team Member.

Your AI assistant has its own email address. Send it questions, documents, and tasks from any inbox. It reads, thinks, responds, and takes action — with full tool access, attachment processing, and multi-turn threads. From anywhere.

Your AI Is Trapped in a Browser Tab

You switch between tools all day. Your inbox is where work happens — but your AI assistant lives in a browser tab you keep forgetting to check.

Two-way AI email changes that. Your AI assistant has its own email address. You email it from your phone, your laptop, your Gmail, your Outlook — anywhere. It reads your message, thinks about it using your full business knowledge base, and replies.

How It Works

Every AI assistant gets a dedicated email address — like assistant@yourdomain.com. You send it a message from any email client. The message comes in through Resend's inbound webhook system, verified via Svix signature validation for security.

The AI processes your message with full context — your knowledge base, your business data, your conversation history — and replies. You get the response right in your inbox, just like emailing a team member.

Full Tool Access — Not Just a Chat Bot

This isn't a simple auto-responder. It's the same intelligent assistant you use in the chat — with full tool capabilities accessible from any email client.

  • CRM — create contacts, update deals, move stages, search leads
  • Documents — generate proposals, reports, spreadsheets, and attach them
  • Analytics — ask "how's my traffic?" and get real answers
  • Content — submit blog posts and service pages for generation
  • Scheduled tasks — create, list, and manage recurring AI tasks
  • Business data — search leads, contacts, calls, and get business stats

Attachment Processing — Send Files, Get Files Back

Email your AI a document and it reads it. Need a document back? It generates one and attaches it to the reply.

  • Send attachments — PDF, DOCX, XLSX, TXT, CSV, HTML, MD, JSON, XML
  • The AI extracts text from attachments and uses them as conversation context
  • Upload a contract and ask for a summary. Drop in a competitor's proposal and ask for a comparison.
  • Receive attachments — the AI generates proposals, reports, and spreadsheets and attaches them to replies
  • Up to 20 MB per file with automatic text extraction

Multi-Turn Threads — Reply to Continue the Conversation

Email is conversational. You send a message, you get a reply, you reply back. Your AI assistant works the same way.

Reply to any AI response and it continues the conversation with full context preserved. Ask a follow-up question, request a revision, or pivot to a new topic — the AI tracks the full thread and responds intelligently.

Reply to Scheduled Task Emails

When your AI sends you a scheduled report or task result via email, you can reply directly to that email to ask follow-up questions. The AI picks up the context from the report and continues the conversation — no need to log in to the admin panel.

Email Whitelist — Control Who Can Reach Your AI

You control who can email the assistant. Restrict it to team members only, allow a custom list of email addresses, or open it up to anyone. The whitelist ensures your AI agent only responds to authorized senders.

  • Team members only — only logged-in users with admin access
  • Custom email list — specify exactly which addresses can reach the AI
  • Open access — let anyone email the assistant
  • Unauthorized emails are silently ignored — no spam, no abuse

Full Conversation History in Your Admin

Every email conversation is logged and browsable from your admin panel. See all threads, search by subject or sender, and review any conversation in detail. Nothing is lost — every exchange is preserved.

Use Case: "Draft a Proposal and Attach It"

You're on your phone between meetings. You email your AI: "Draft a proposal for the Dartmouth account — they need emergency plumbing coverage for a 12-unit building. Attach it as a PDF."

Five minutes later, a reply lands in your inbox. The AI has pulled the client's details from your CRM, used your knowledge base for pricing and service terms, generated a formatted PDF proposal, and attached it. You forward it to the client. Done.

Two-way AI email is part of the AI Team Assistant — your multi-channel AI that works in chat, email, and scheduled tasks. See the AI Team Assistant

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