The Problem
You’re a small business owner. It’s 11pm, and a potential customer calls or chats with your website. You can’t answer because you’re asleep or at home. That lead is gone. Maybe they’ll never come back. You lose sales because you can’t respond fast enough.
Spreadsheets and voicemail aren’t enough. You need a system that works when you’re offline. But setting up a full team or hiring a night person isn’t practical. You just want a simple way to catch leads outside business hours.
How It Works
An AI bot runs your website’s FAQs at night. When someone asks a question (like ‘What are your hours?’ or ‘How do I book an appointment?’), the bot answers and asks for their name, email, and phone number.
The bot then creates a lead in your CRM. You get an email or text alert with the details. You can review the lead during the day and follow up. The whole process happens automatically—no setup required.
What It Means for You
You’ll capture leads you’d otherwise miss. No more lost opportunities because you weren’t available. The bot handles the first contact, so you can focus on closing deals during business hours.
Your CRM stays organized. Leads are tagged with the source (e.g., ‘FAQ bot’) so you can track which methods work best. You’ll save time and close more sales without hiring extra staff.
Getting Started
First, set up your FAQ bot with common questions customers ask. Link it to your CRM so leads are created automatically. Choose how you want to get notified (email, SMS, or phone).
Test it by asking questions at night. Make sure the bot captures the right info and sends you alerts. Once live, it works 24/7 with no extra work from you.