The Problem
Imagine you’re a local bakery. If you email customers from [email protected], many might ignore it or mark it as spam. People don’t recognize that address—they see a generic platform name, not your bakery.
This hurts your business. You lose bookings, and your marketing efforts fail. Worse, spam filters may block your emails entirely.
Your customers expect emails from your real business name and domain. Without it, you’re invisible in their inbox.
How It Works
Add your business domain (e.g., bakery.com) to your CRM. The platform auto-generates settings to verify it’s yours. This usually takes 1-3 days.
Once verified, all your CRM emails (like follow-ups or proposals) come from your domain. Customers see Team Bakery
You can also set a custom sender name, like ‘Sarah, Owner’—so emails feel personal and professional.
What It Means for You
Emails land in inboxes, not spam. Customers recognize your brand, leading to more opens and clicks. For a bakery, this could mean 20% more bookings from email campaigns.
You save time too. No more fixing bounced emails or explaining why your messages didn’t arrive. Your team focuses on growing the business, not fixing tech problems.
Getting Started
Go to /admin/crm/sending-domains in your CRM. Click ‘Add Domain’ and enter bakery.com. The system guides you through verification—no coding needed.
If verification fails, check your DNS settings or contact support. Most businesses finish setup in under 10 minutes.
Once done, all your CRM emails automatically use your domain. No more manual changes.