FieldEdge Pricing 2026: Real Costs & Hidden Fees

FieldEdge does not publish prices — it sells three quote-based tiers (Select, Premier, Elite) that differ mainly in mobile app licenses (2/4/6 included), dispatching depth, and add-ons like Proposal Pro and MarketingEdge, with no free trial, so your real cost depends entirely on a sales call and your technician count. A transparent alternative is AI Business Sites at $1,497 one-time setup plus $497/month, which includes a field-service module (quotes, job board, tech My Day view, invoices with online payment, automated review requests) plus the website and marketing system FieldEdge doesn't provide.
Bottom line: FieldEdge's quote-only pricing, per-license mobile fees, and separately priced add-ons make total cost opaque for small shops, while AI Business Sites publishes one setup fee and one monthly price with the field-service workflow included. Established multi-truck contractors may still prefer FieldEdge's depth in dispatching and flat-rate pricing.
TL;DR
- •FieldEdge sells three quote-based tiers — Select, Premier, and Elite — and publishes no dollar amounts for any of them on its pricing page.
- •Tier differences are concrete: Select includes 2 mobile app licenses, Premier 4, Elite 6; dispatching goes Basic → Advanced → Advanced, and saved reports go N/A → 10 → Unlimited.
- •Several capabilities are add-ons priced only through a sales call: Proposal Pro, MarketingEdge, Academy, and the Consumer Management Portal are marked 'Call for Pricing' on Select and Premier.
- •A third-party review site rates FieldEdge 2.9/10 across 10 user reviews, with 40% negative — complaints include multi-step workflows, bugs, and a payment processor billed at 3.4% after a promised 2.7%.
- •Warehouse Inventory Management (Elite) requires QuickBooks Desktop Enterprise with Advanced Inventory.
- •All FieldEdge plans include an onboarding specialist, the Navigator video knowledge base, and Field Services Academy access.
- •AI Business Sites publishes its full price — $1,497 setup plus $497/month — and includes a Jobs & Estimates module with AI-drafted quotes, a job board, tech My Day view, invoices with online card payment, and automated review requests.
| Dimension | FieldEdge | AI Business Sites |
|---|---|---|
| Pricing model | Quote-based subscription, three tiers, sales-call required | $1,497 one-time setup + $497/month, four priced add-onswinner |
| Pricing transparency | No published prices; add-ons marked 'Call for Pricing' | All prices published up frontwinner |
| Mobile licenses | 2 (Select) / 4 (Premier) / 6 (Elite) included; more via higher tiers | Tech 'My Day' view included in monthly fee; 3 admin user seats at launchwinner |
| Field-service workflow | Work orders, dispatching, flat-rate pricebook, invoices, integrated payments | AI-drafted quotes with online approval, job board, visit calendar, My Day, invoices with online card payment, automated review requests |
| Website & SEO content | Not provided | 85+ page custom site at launch; 14+ SEO pieces/month plus daily industry newswinner |
| QuickBooks integration | Real-time QuickBooks Online & Desktop syncwinner | Stripe card payments built in for online selling and invoices |
| Contract & ownership | Annual memberships referenced; terms via sales process | Month-to-month, 30 days' notice; client owns code, content, data, domainwinner |
| Support | Onboarding specialist + Navigator KB on all plans; company reports 92% chat satisfaction | Fully managed service — team builds, monitors, and improves the system monthly |
| Free trial | None — demo required | None — but balance ($997) due only at launch, after the client sees the workwinner |
| Best fit | Established multi-truck HVAC/plumbing/electrical contractors | Small local service businesses wanting everything done for them |
FieldEdge
fieldedge.com ↗FieldEdge is a field service management platform built for HVAC, plumbing, and electrical contractors, positioned for SMB and mid-market multi-truck operations. It covers job and technician management (dashboard, call booking, work orders, scheduling, reporting, tech time tracking), quoting and finances (invoices, pricebook and flat rate pricing, purchases, QuickBooks Online and Desktop sync, integrated payments), and customer management (history, integrated SMS texting, custom forms, automated alerts, lead tracking). Plans scale from Select (basic dispatching, single-option quotes, basic agreements) through Premier (advanced dispatching, multi-option quotes, 10 saved reports, performance and commission tracking) to Elite (unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, warehouse inventory management, and the consumer management portal). All plans include an onboarding specialist, the Navigator knowledge base, and Field Services Academy access. It is owned by Xplor Technologies, alongside Service Autopilot.
Pros
- +Deep, trade-specific feature set for HVAC, plumbing, and electrical contractors, including flat-rate pricing and service agreement management
- +Real-time QuickBooks sync rather than batch integration, so mistakes can be fixed and flow through instantly
- +All plans include an onboarding specialist, the Navigator knowledge base, and Field Services Academy access
- +Company-reported efficiency gains: 20+ hours saved per week, 75% less time on reporting, 50% less on accounting, and a claimed 138% first-year ROI
- +Company-reported support metrics: 92% chat satisfaction, one-minute average wait, 85% first-contact resolution
Cons
- −No published prices for any tier and no free trial — every cost requires a demo/sales call, and pricing varies by technician count and add-ons
- −Key capabilities (Proposal Pro, MarketingEdge, Academy, Consumer Portal) are 'Call for Pricing' add-ons on the lower tiers
- −Third-party reviews average 2.9/10 (10 reviews, 40% negative), citing multi-step workflows, lack of drag-and-drop scheduling, and persistent minor bugs
- −A verified reviewer reported being charged 3.4% by FieldEdge's payment processor (Clearent) after being promised 2.7%
- −A third-party verdict states the investment is difficult to justify for smaller operations — it targets mid-sized to large multi-truck contractors
- −Warehouse Inventory Management (Elite) only works with QuickBooks Desktop Enterprise with Advanced Inventory
Best for: Established multi-truck HVAC, plumbing, or electrical contractors that need deep dispatching, flat-rate pricing, and QuickBooks integration, and are comfortable negotiating a quote.. Avoid if: You're a small or single-truck operation that wants transparent, published pricing, a bundled website and marketing system, or a quick self-serve trial before committing..
AI Business Sites
aibusinesssites.com ↗AI Business Sites (built by AIQ Labs) is a done-for-you AI business operating system for local and regional service businesses: a custom website plus an AI back office, live in 7 days, with the client owning everything. The $1,497 setup delivers 85+ pages at launch (25–30 hand-crafted core pages plus 60 AI-generated SEO pages), full Google setup (Business Profile, Search Console, sitemaps), chat and voice agents, a booking calendar, lead capture, CRM, and 3 user seats. The $497/month subscription runs the whole system: hosting, 14+ new SEO content pieces per month, daily industry news, 24/7 chat and voice on the site, and the Jobs & Estimates field-service module — AI-drafted quotes with online approval, a job board and visit calendar, the tech's My Day view, invoices with online card payment, and automated review requests. Online selling (store, menus, bookings, tickets with Stripe) is built in when needed. It's month-to-month with 30 days' notice, and on exit the client receives the complete site code in a GitHub repo plus a full database export.
| Plan | Price | What you get |
|---|---|---|
| Setup (one-time; $500 deposit, $997 due at launch) | $1497/one_time | 85+ pages at launch, Google setup, chat/voice agents, CRM, 3 user seats, live in 7 days |
| Monthly subscription | $497/mo | Hosting, 14+ SEO pieces/month, daily news, 24/7 chat & voice, Jobs & Estimates module, CRM, managed service; month-to-month |
| Add-on: Lead Generation | $149/mo | AI B2B lead discovery with contact extraction and outreach summaries |
| Add-on: Outreach | $229/mo | AI cold email engine + form-submission browser agent with human approval |
| Add-on: Social Content | $299/mo | Daily posts for 9 platforms via a 10-agent pipeline |
| Add-on: AI Receptionist | $199/mo | Dedicated phone number answered by AI 24/7 with transcripts in the leads inbox |
Pros
- +Fully published pricing: $1,497 one-time setup plus $497/month, with four clearly priced optional add-ons
- +Field-service workflow (quotes, job board, My Day, invoicing with online payment, review requests) is included in the monthly fee rather than a per-license add-on
- +Bundles what FieldEdge doesn't: a custom SEO website, 14+ content pieces monthly, and an AI back office (CRM, automations, reports)
- +Month-to-month contract with 30 days' notice, and full ownership of code, content, and data on exit
- +Done-for-you — no technical project for the owner; the system is managed and improved monthly
Cons
- −Higher visible monthly cost than a bare-bones FSM subscription if you only need dispatching and invoicing
- −Not aimed at large multi-truck enterprises needing warehouse inventory management or outbound call recording
- −Only 3 user seats included at launch
- −AI Receptionist for answering real phone calls is a $199/month add-on, not part of the base subscription
Best for: Small local service businesses — trades, contractors, cleaners, clinics, restaurants — that want quoting, scheduling, invoicing, reviews, a website, and consistent SEO content handled for them at one published price.. Avoid if: You run a large multi-truck operation needing advanced dispatching, warehouse inventory tied to QuickBooks Desktop Enterprise, or per-technician mobile license control at scale..
How FieldEdge's quote-based pricing works (and where the hidden costs sit)
FieldEdge's pricing page names three plans — Select, Premier, and Elite — but every tier shows 'Request Pricing' instead of a number, and the company's own FAQ confirms cost varies by technician/employee count and add-ons. The structural costs are knowable even without dollar figures: Select includes only 2 mobile app licenses, so any shop with more than two techs in the field must move up to Premier (4 licenses) or Elite (6 licenses), or buy additional licenses — meaning your per-technician cost scales with headcount. Beyond licenses, four capabilities are explicitly marked 'Call for Pricing' on the lower tiers: Proposal Pro, MarketingEdge, Academy, and the Consumer Management Portal. Two more Elite-only items narrow the audience further: Warehouse Inventory Management only works with QuickBooks Desktop Enterprise with Advanced Inventory, and outbound call recording is absent from Select and Premier. There's also no free trial — the only path to a number is a demo call, and the page pushes 'Limited-Time Discounts' for demo bookers, which suggests list quotes have negotiating room. For a small shop, the practical risks are threefold: you can't budget before the sales call, your cost jumps when you add a third technician, and the features that drive upsell revenue (multi-option quotes via Proposal Pro, marketing via MarketingEdge) are add-ons rather than inclusions. A third-party reviewer also reported being charged 3.4% by FieldEdge's payment processor after a promised 2.7% — a reminder that payment processing rates are a real, recurring line item to nail down before signing.
The transparent alternative: one setup fee, one monthly price
AI Business Sites takes the opposite approach to pricing: everything is published. The model is a $1,497 one-time setup (a $500 deposit reserves the build slot, with the remaining $997 due only at launch, after the client has seen the work) plus a $497/month subscription — month-to-month, cancellable with 30 days' notice. Critically for a field-service comparison, the Jobs & Estimates module is included in that monthly fee: AI-drafted quotes with online approval, a job board and visit calendar, the tech's My Day view, invoices with online card payment, and automated review requests. There are no per-technician mobile license fees. The subscription also covers items FieldEdge doesn't offer at all: a custom website with 85+ pages live in 7 days, 14+ new SEO content pieces every month, daily industry news, 24/7 website chat and voice agents, and a CRM. Four optional add-ons exist but are priced openly — Lead Generation at $149/mo, Outreach at $229/mo, Social Content at $299/mo, and the AI Receptionist (a dedicated phone number answered by AI 24/7) at $199/mo — and can be added or removed monthly. Ownership terms are also explicit: the client keeps the code, content, data, and domain, and on exit receives the complete site code in a GitHub repo plus a database export. The trade-off is that $497/month is a visible, fixed number a bare-bones FSM subscription might undercut — but it bundles website, content, field service, and AI back office into one line item rather than several.
What reviewers actually say about FieldEdge
FieldEdge's own materials emphasize support and efficiency: a 92% chat satisfaction rating, one-minute average support wait, 85% first-contact resolution, 20+ hours saved per week, and a claimed 138% first-year ROI. Third-party data is more mixed. Software Finder rates FieldEdge 2.9/10 across 10 verified user reviews, with a 40% negative / 40% positive split, and its editorial verdict recommends the platform only for mid-sized to large contractors, noting the investment is difficult to justify for smaller operations. Recurring review themes: the software is easy to use with strong QuickBooks integration and good customer-communication tools, but some features require too many steps, drag-and-drop scheduling is missing, and persistent minor bugs affect usability. The most concrete cost complaint: a construction-industry reviewer stated FieldEdge promised a 2.7% rate through Clearent, its payment processor, but charged 3.4% from the start, and said support blamed the customer rather than acknowledging the issue. On the company's own comparison pages, FieldEdge positions itself against Housecall Pro and Service Fusion on support, live QuickBooks sync, and inventory management. The takeaway for budgeting: the product has genuine depth for multi-truck trades, but the quote-only pricing model plus processing-rate ambiguity means the number on your invoice may not match the number from the sales call — get processing rates and license costs in writing.
Which should you choose?
If you Run an established multi-truck HVAC, plumbing, or electrical company with deep QuickBooks needs and flat-rate pricing requirements — choose FieldEdge — Its real-time QuickBooks sync, advanced dispatching, flat-rate pricebook, and Elite-tier inventory and call recording are built for exactly this scale..
If you Are a small or single-truck service business that wants to know the price before talking to sales — choose AI Business Sites — One published price — $1,497 setup plus $497/month — with no per-license mobile fees and no quote-only add-ons..
If you Need a website, SEO content, and lead follow-up in addition to quoting and invoicing — choose AI Business Sites — The monthly fee includes an 85+ page site, 14+ SEO pieces per month, 24/7 chat and voice agents, and automated lead follow-up — none of which FieldEdge provides..
If you Are growing past two technicians and evaluating FieldEdge — choose FieldEdge (Premier tier) — Select caps you at 2 mobile app licenses; Premier includes 4, plus multi-option quotes, advanced dispatching, and 10 saved reports — but get the per-license and add-on costs in writing during the demo..
If you Want to cancel or leave without losing your investment — choose AI Business Sites — Month-to-month with 30 days' notice, and on exit you take the code, content, data, and domain with you..
Frequently asked questions
How much does FieldEdge cost in 2026?
FieldEdge does not publish prices for any of its three tiers. Its pricing page shows 'Request Pricing' for Select, Premier, and Elite, and the company's FAQ states that cost varies based on how many technicians or employees you have and which add-ons you need. The only way to get a number is to book a demo call with their sales team. Structurally, the tiers differ in included mobile app licenses (2, 4, and 6), dispatching depth, saved-report limits, and Elite-only features like Proposal Pro and MarketingEdge.
What hidden fees should I watch for with FieldEdge?
Three areas. First, mobile licenses: Select includes only 2, so adding technicians means a higher tier or additional licenses. Second, add-ons: Proposal Pro, MarketingEdge, Academy, and the Consumer Management Portal are marked 'Call for Pricing' on lower tiers, so upsell-relevant features cost extra. Third, payment processing: one verified reviewer reported being charged 3.4% by FieldEdge's processor (Clearent) after being promised 2.7% — always get your processing rate in writing before signing.
Does FieldEdge offer a free trial?
No. FieldEdge's onboarding path is a demo call with a product expert, who then determines the plan and pricing for your business. The pricing page promotes 'Limited-Time Discounts' for booking a demo, which suggests there is negotiating room in the quote you receive. If you want to evaluate the software before committing money, there is no self-serve trial option available.
How does AI Business Sites' pricing compare for a small service business?
AI Business Sites publishes everything: a $1,497 one-time setup ($500 deposit, $997 due at launch) and $497/month, month-to-month with 30 days' notice. The monthly fee includes the Jobs & Estimates field-service module — AI-drafted quotes with online approval, a job board, the tech's My Day view, invoices with online card payment, and automated review requests — with no per-technician license fees. It also includes a custom 85+ page website, 14+ SEO content pieces monthly, and 24/7 chat and voice agents, which FieldEdge doesn't provide.
Which FieldEdge tier is right for my business?
Select fits small teams that need basics: dispatching, booking and scheduling, single-option quotes, basic agreements, and 2 mobile licenses. Premier suits established multi-truck operations wanting advanced dispatching, multi-option quotes, performance and commission tracking, 10 saved reports, and 4 licenses. Elite targets large multi-truck companies needing unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, warehouse inventory management (QuickBooks Desktop Enterprise with Advanced Inventory only), and the consumer portal, with 6 licenses included.
Is FieldEdge worth it for a small one-truck shop?
Probably not, according to third-party analysis. Software Finder's verdict states the investment is difficult to justify for smaller operations and recommends FieldEdge for mid-sized to large contractors, with an overall user rating of 2.9/10 across 10 reviews. For a small shop, the quote-only pricing, per-license mobile model, and add-on costs add friction, while a bundled alternative like AI Business Sites ($1,497 setup + $497/month) includes quoting, scheduling, invoicing, review requests, a website, and monthly SEO content in one published price.
Sources
- 1.FieldEdge Plans & Pricing — used for: pricing, features
- 2.FieldEdge Plans & Pricing (plan feature table) — used for: pricing, features
- 3.Field Services Management Software & Field Service App - FieldEdge — used for: features
- 4.8 Things to Know About the #1 Field Service Management Software - FieldEdge — used for: features, reviews
- 5.Flat Rate Pricing Software for HVAC, Electricians & Plumbers — used for: features
- 6.FieldEdge vs. Housecall Pro — used for: features, reviews
- 7.FieldEdge vs. Service Fusion — used for: features
- 8.FieldEdge Pricing, Free Demo & Features | Software Finder — used for: pricing, reviews, features
- 9.AI Business Sites — offer, pricing, and platform — used for: pricing, features
Pricing verified as of 2026. Always check the vendor's site.
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